Fly On the Wire: Website design that works

"We hired Fly On the Wire to redesign our website and had no hesitation in doing so as they had already done a grand job designing it a few years ago. They understood the brief provided and consulted me on all aspects of the site before anything was committed and always took the time to explain (in layman's terms) anything which was slightly technical! Before the site went live they ensured I understood how to maintain it and provided me with a customised manual should any problems occur. As with our previous website, they delivered the website ahead of time.

I have no hesitation in recommending Fly On the Wire, who are a friendly and knowledgeable company where any problems are dealt with as a matter of urgency. I would also like to add that they remain to take an active interest in the site, suggesting updates or recommending additional services that they think would benefit the site. "

Sarah Johnston
www.daretobedigital.com

We started to research property web sites at the beginning of 2009 and found that the majority of sites were very similar and seemed to be designed to a sterile template. As a medium sized family run business we did not want to launch a website that would be lost amongst our competitors ... we wanted the site to be approachable, intuitive and fresh. This brief was difficult for a lot of companies who were only able to work within a set ‘plug and play’ layout . The team at Fly On the Wire presented a fresh , cost effective and flexible approach to our requirements.

In addition to the front end we had a number of specific administrative and management requirements within the software to enable us to use the site as a management as well as marketing tool. Fly On the Wire met these requirements with enthusiasm, often thinking ‘outside of the box’ to suggest improvements .

Updating the site is so easy! We are able to change content, update properties and extend our offering at any time. Fly On the Wire delivered all our needs and continue to do a great job.

Amanda Wiewiorka
www.letangus.com

"We are delighted with all aspects of our business relationship with the Fly On the Wire team. Their attitude and approach is both proactive and extremely efficient.

In the often busy world of business, the 'Fly Guys' did not detract from providing a very personal, genuine and honest service. Indeed, they certainly go the extra mile in ensuring all requirements are met. They do not promise unrealistic results; and maintain ongoing support and assistance without complaint!

Fly On the Wire are a very approachable and professional company made up of a team of knowledgeable, cheerful and determined individuals. We have pleasure in recommending their services to anyone seeking great quality, great service and great value.

We look forward to working with the company again on the next phase of our website and extend our gratitude once more."

Kim Lewis
www.sglproperty.com

"Girlguiding Angus is delighted with its brand new website and would like to thank Euan from Flyonthewire for all his help and support. He was dealing with people who really knew nothing about websites, and originally he knew nothing about Guiding! However he was very patient with us, and most impressively, very quickly became very knowledgeable about all things guiding and just what we wanted from our website. The result is a very user friendly site, which looks good and helps promote Girlguiding as the modern and relevant organisation that it is. "

Carol Edwards, County Comissioner
www.girlguidingangus.org.uk

"I love our LIFT OFF website! Fly On the Wire listened to our ideas and worked with us to ensure that the finished product was exactly what we wanted. Euan really took the time to learn about what LIFT OFF is all about, and designed the site accordingly. Not only is it incredibly accessible and user-friendly, but it looks great too."

And following the delivery of a bespoke events booking system....

"Just wanted to drop you a quick line to say thanks so much for sorting out the registration for the conference. It made things an awful lot easier at our end, and I'm really keen to use it again. Will be in touch soon"

Sarah Morrison, LIFT OFF Development Officer, Fife & Tayside Wider Access Forum
www.lift-off.org.uk

"I'd just like to comment on how very impressed with Fly On the Wire, and Euan in particular, I am. Euan is one of those nice young computer geeks who actually doesn't talk down to those of us who not so knowledgeable about web sites and stuff. He explains things in laymans terms and is most helpful, enthusiastic and committed. He stayed calm in the face of indecision and dithering and never once indicated by word or deed that he thought we were all a bunch of eedjits. Brownie points by the bucketful for that lad!!!"

Barbara Robertson, Administrator, Fife & Tayside Wider Access Forum
www.fifeandtaysideforum.org.uk

"I have enjoyed working with Fly, a very professional service and all minor problems were dealt with swiftly and in a friendly manner. I wouldnt hestitate to recommend you in the future."

Chris Young, Project Co-ordinator, Dare to Grow
www.daretobedigital.com/dare-to-grow

"Fly On the Wire is a young, quirky company that I enjoyed working with. Their approach is refreshing. They followed my brief very closely and to a high standard – which made the whole experience very easy"

Sarah Randell, Development Director
www.mayfieldsportscentre.co.uk

"Finding somebody to make our website was very easy, but finding somebody to put their heart in to it was just our good luck as we could have given this job to any one of the multitude of website builders out there from Dundee to India.

Dealing with Fly On The Wire has been like working with a close friend. Effort, commitment, speed, support; I would give Fly On the Wire 10 out of 10. There is no doubt in my mind that as our company grows; it will still rely on FOTW for all its future needs.

The site is now being developed further to include sign up to a membership database used as a customer incentive and relationship management tool. Fly On the Wire have developed both the web interface as well as a back end system which allows us to add points to customer accounts through the use of a bar code scanner. Fly sourced the scanner and have been responsible for the entire system.

They have been both flexible in delivering a system tailored to our requirements as well as allowing a flexible payment scheme."

Vas Salimi
www.taza.co.uk

"Very happy with our choice of designer. We needed someone we could work with throughout the project, who would be interested, responsive and approachable.

We also wanted a designer who would treat our project as a unique exercise and not make it look like a standard template.

Fly On the Wire achieved all of that for us. The end product has the feel we were wanting, so we are very pleased with the outcome and hope to work with the company again when we want to develop the website further. "

Ken McCunn
www.crossmatch.co.uk